Extending Microsoft Dynamics CRM’s Customer Service Module for Manufacturing
Microsoft CRM delivers a robust out-of-the-box Customer Service solution which includes standard features like case management, field service scheduling, and a knowledge management module. For many...
View ArticleLeader in Thermoform Packaging Accommodates Growth with Microsoft Dynamics CRM
Tray-Pak Corporation in Reading, PA, employs its expertise in custom thermoforming to design and manufacture rigid plastic packaging for clients in a variety of markets. The company's customers include...
View ArticleGet RMA Functionality within Microsoft Dynamics CRM
We’ve extended the use of Microsoft CRM to include Return Material Authorization (RMA) capabilities! Manufacturing and distribution companies can utilize this new solution to support RMA tracking,...
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